~80%
Of LOKAL’s own work runs on LOKI
Our AI system runs most of our own production, so we build on tools we use every day.
Applied AI · Philippines
AI automation built for Philippine businesses.
Turn the task your team repeats every day into a workflow they can run and maintain.
For Philippine organisations with a defined task, the information it needs and a person responsible for the result.
Task: inbound enquiry triage
Runs: read, classify, draft the reply.
What does AI automation from LOKAL include?
One defined workflow, built in the tools you already pay for, with review points and a named owner agreed before launch.
A workflow here means four things written down: the input it starts from, the checks along the way, the output it produces and the person who answers for it. You approve what ships. Your team runs it afterwards.
The work
The workflows we build most.
Each one is scoped, built and handed over with its checks written down.
- 01
AI agents
First-line questions, lead qualifying and draft replies, grounded in your own knowledge and passed to a person when it matters.
- 02
Workflows
Multi-step jobs in n8n, Zapier or Make, running between the tools you already pay for.
- 03
CRM and ops sync
One record kept in step across your CRM, inbox and sheets, so nobody types the same details twice.
- 04
Documents
Invoices, forms and loose text read, classified and routed to the right person with the fields filled in.
- 05
Reporting
The monthly pack assembled from your own sources, then checked by a person before it goes out.
- 06
Custom MCPs
Your approved tools and knowledge connected to Claude, so the team can work from one place.
The record
Work you can inspect before you buy.
Our record, not a forecast for your workflow.
250+
Organisations since 2017
Brands, agencies and multi-location groups in the Philippines and Australia.
100%
Philippine client retention since 2024
Every client since 2024 has stayed with us.
Uber Eats APAC
Founder recordSupport automation across APAC.
- Tickets resolved without an agent, 2019 to October 2024
- 3.24% → 74%
Joshua’s programme at Uber, not a LOKAL client result.
About LOKALNo automation client case is published yet.
How it runs
How it starts.
Four steps from the brief to a workflow your team runs.
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Review the brief
You confirm the task, the inputs, the result you want and the people responsible for it.
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Build the agreed workflow
We build the steps and connections you approved, with the review points in place.
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Test with the team
Your team runs real examples and edge cases before you accept the build.
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Hand over and agree ownership
You get the operating steps in writing and agree who reviews and maintains the work.
If the task is still unclear, the planning question comes first. Plan it first with The Blueprint, our AI consulting scope
Terms
What you can count on.
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Quoted before we build
The workflow is scoped and quoted in writing before anyone starts.
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You own it all
The accounts, the workflow and the data are yours from day one.
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A person takes over
Review and exception points are agreed, so your team knows when to step in.
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Management is optional
Ongoing management is a separate scope, agreed only if you want it.
Ongoing management (Run)
For Philippine businesses
Built for peso budgets and tools priced in dollars.
Most automation tools bill in US dollars, per user or per run.
We count who really needs a licence, compare billing models and consider self-hosted n8n where it suits, so the running cost makes sense in pesos.
Our Manila team builds alongside Sydney. The person who reviews exceptions sits on your side, and you can reach the people doing the work.
Before the scope
What this is not.
- It is not a promise that a model will be right every time. That is why the review points exist.
- It is not a replacement for a plan you have not made yet.
- It is not a licence sale. A tool with no build behind it sits unused.
- It does not run unattended on high-stakes steps.
- We do not maintain it after handover unless ongoing management (Run) is scoped.
Common questions
Questions before you brief us.
Do we need a finished technical brief?
No. Bring the task and the result it should support. The first consultation tells you whether the work is ready to build or needs a planning step first.
Can this connect to our existing tools?
Usually, yes. We review the systems involved and the access available before anything is agreed. Every account, connection and approval the build depends on gets a named owner on your side.
What happens when an output needs a person?
The workflow has agreed review and exception points. Your team knows when to check an output, when to take over and who makes the call.
Who maintains the workflow after launch?
Ownership is part of the scope. Your team can take on agreed parts, or ongoing management can be scoped through Run, our management service. A larger change gets its own short brief.
Why do US-dollar tool prices matter for Philippine teams?
Most automation tools bill in US dollars, often per user or per run. We count who needs a licence, compare the billing models and consider self-hosted n8n where it suits, so the running cost is clear before you commit.
What happens next?
Send the form with a short description of your team and the task. We reply within one business day to arrange a 30-minute consultation. That call sets the context and the next step; it does not commit you to a programme.
Bring one workflow
Show us the task your team repeats most.
Send the task, the systems it touches and who checks the result today. We will say whether it is ready to build.
The brief
- A named owner for every step of the build
- Scoped and quoted before work starts
- You own everything, from day one