~80%
Of LOKAL’s own work runs on LOKI
Our AI system runs most of our own production, so we build on tools we use every day.
Applied AI · Australia
AI Automation — Australia
Turn the task your team repeats every week into a workflow they can run and maintain.
For Australian organisations with a defined task, the information it needs and a person responsible for the result.
Task: supplier invoice intake
Runs: extract, match, post to Xero.
What does AI automation from LOKAL include?
One defined workflow, built in the tools you already pay for, with review points and a named owner agreed before launch.
The licence is not the automation. The build is the work of wiring the tool to your data, your approvals and your edge cases, so it runs on its own where that is safe and hands over to a person where it is not.
The work
The workflows we build most.
Each one is scoped, built and handed over with its checks written down.
- 01
AI agents
First-line questions, lead qualifying and draft replies, grounded in your own knowledge and passed to a person when it matters.
- 02
Workflows
Multi-step jobs in n8n, Zapier or Make, running between the tools you already pay for.
- 03
CRM and ops sync
One record kept in step across HubSpot or Pipedrive, your inbox and your sheets. Nobody re-keys it.
- 04
Documents
Invoices and forms read, matched and posted to Xero or MYOB, with exceptions sent to a person.
- 05
Reporting
The monthly board pack assembled from your own sources, then checked by a person before it goes out.
- 06
Custom MCPs
Your approved tools and knowledge connected to Claude, so the team can work from one place.
The record
Work you can inspect before you buy.
Our record, not a forecast for your workflow.
250+
Organisations since 2017
Brands, agencies and multi-location groups in Australia and the Philippines.
100%
Philippine client retention since 2024
Every client since 2024 has stayed with us.
Uber Eats APAC
Founder recordSupport automation across APAC.
- Tickets resolved without an agent, 2019 to October 2024
- 3.24% → 74%
Joshua’s programme at Uber, not a LOKAL client result.
About LOKALClaude Certified Architect (Foundations) · Claude Partner Network
No automation client case is published yet.
How it runs
How it starts.
Four steps from the brief to a workflow your team runs.
-
Review the brief
You confirm the task, the inputs, the result you want and the people responsible for it.
-
Build the agreed workflow
We build the steps and connections you approved, with the review points in place.
-
Test with the team
Your team runs real examples and edge cases before you accept the build.
-
Hand over and agree ownership
You get the operating steps in writing and agree who reviews and maintains the work.
If the task is still unclear, start with a planning conversation. AI consulting in Australia
Terms
What you can count on.
-
Quoted before we build
The workflow is scoped and quoted in A$, in writing, before anyone starts.
-
You own it all
The accounts, the workflow and the data are yours from day one.
-
A person takes over
Review and exception points are agreed, so your team knows when to step in.
-
Management is optional
Ongoing management is a separate scope, agreed only if you want it.
Ongoing management (Run)
For Australian businesses
Your team in Sydney, Melbourne or anywhere in Australia. One build, handed over.
Your strategist works from Sydney on your working day, in person in Sydney or over video.
Our Manila team builds alongside them, and you can reach the people doing the work.
Quotes are in Australian dollars. We compare how each tool bills (per user, per run or self-hosted) so the running cost is clear before you commit.
Before the scope
What this is not.
- It is not a promise that a model will be right every time. That is why the review points exist.
- It is not a replacement for a plan your organisation has not made yet.
- It is not a licence sale. A tool with no build behind it sits unused.
- It does not run unattended on high-stakes steps.
- We do not maintain it after handover unless ongoing management (Run) is scoped.
Common questions
Questions before you brief us.
What happens in the first consultation?
We talk through one task: what starts it, the systems it touches and who checks the result today. You leave knowing whether it is ready to build, needs a planning step first, or is not worth automating.
Do you only use n8n?
No. We build in n8n, Zapier and Make, and write custom MCP and API work where a no-code tool falls short. The choice follows your systems and who will maintain the workflow.
Can this connect to our existing tools?
Usually, yes. We review the systems involved and the access available before anything is agreed. Every account, connection and approval the build depends on gets a named owner on your side.
What happens when an output needs a person?
The workflow has agreed review and exception points. Your team knows when to check an output, when to take over and who makes the call.
Who maintains the workflow after launch?
Ownership is part of the scope. Your team can take on agreed parts, or ongoing management can be scoped through Run, our management service. A larger change gets its own short brief.
Do you work with teams outside Sydney?
Yes. Most of the work happens over video and in your own tools, with the same strategist from the first call to handover.
Bring one workflow
Show us the task your team repeats most.
Send the task, the systems it touches and who checks the result today. We will say whether it is ready to build.
The brief
- The same strategist from first call to handover
- Scoped and quoted in A$ before work starts
- You own everything, from day one