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Sydney and Manila, since 2017

Hotel management companies

One marketing team across the hotel portfolio.

A central team has to set one plan across properties that do not share the same demand, booking mix or operating rhythm. A senior strategist joins that team. Specialists deliver the plan. One reporting pack shows what is working.

Hotel groups · management companies · multi-property operators. Single hotels start with Ely.

Selected work

Hospitality Innovators, Inc.

41%

Lower total ad spend. Paid media across 16+ properties, 2024–2026.

“Their insights align our operations, sales, marketing and revenue teams around a common commercial strategy…”

John Cruz — SVP Operations, Hospitality Innovators, Inc.
See the case ↗
Run on the AI we built for ourselves.

The short answer

How does a LOKAL team support a hotel management company?

A senior strategist sets one marketing plan across the properties in scope.

Shared work stays central. Property-specific work keeps local context. Owners and the central team read one reporting pack. Single hotels looking at guest communications start with Ely, not this team.

Two-ink illustration of a hotel portfolio
One plan across properties that do not share the same demand.

One central plan

The portfolio question comes before a channel list.

  1. A management company is asked what is working across properties that differ in location, audience and booking path.

    The first job is to name that question and the person who can approve the answer.

  2. The strategist distinguishes work that should be shared from work that must vary by property. Local search, offers, landing pages and paid campaigns only make sense once that split is visible.

  3. Location managers contribute property context. They do not each become a separate marketing plan. The central team keeps one route for priorities and approvals.

What we need

Bring the properties, the differences and the owner question.

  • List the properties in scope and where demand, offer or operating conditions differ.

    Share the reporting owners already receive so the gaps in it are visible.

  • Name one central person for priorities. Agree how property managers send context without creating competing briefs.

  • Access to the accounts and websites for the first priorities stays in your name. Pricing is scoped after that conversation.

In the Philippines

Working only in the Philippines?

These pages cover Philippine marketing, SEO and web design for your industry in more detail.

Before the first locations

Questions central teams ask.

Is this for a single hotel?

No. A single hotel looking at guest communications should start with Ely. This page is for a central team coordinating marketing across a portfolio.

Do the HII figures describe bookings?

The published figures describe paid media: ad spend, clicks, cost per click and click-through rate across the HII portfolio in 2024–2026. They are not a booking count or an occupancy promise.

Who owns the marketing accounts?

Your business owns the accounts. We agree the access and approvals needed for the work in scope, with the central team able to inspect decisions and the reporting.

How is the team priced?

Multi-location pricing is scoped on the consultation around the locations, priorities and work the team will run. The initial term is six months, then monthly, with a day-60 fit check.

Will every location receive the same work?

The strategist sets one plan with room for local differences. Each property’s audience, offer and current needs shape its priorities. Shared standards and reporting keep the work connected.

What if our locations are only in the Philippines?

The same team runs the work. The Philippine pages linked here cover marketing, SEO and web design for your industry in more detail, and the consultation is the place to scope the locations in front of you.

A useful first conversation

Tell us what the locations need.

Bring the number of locations, the central team’s role and the question owners keep asking. Pricing is scoped on that conversation.

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