LOKAL Labs / Ely
Ely brings hotel knowledge, guest enquiries and the next step towards a direct booking into one conversation.
A product from LOKAL. Live in client hotels. Hotel waitlist open.
From LOKAL Labs
ely
Ely connects a hotel’s knowledge with guest conversations and the next step towards a direct booking.
A guest, looking for tonight
Ely
Guest
Ely
A question becomes a direct-booking conversation.
A family, planning a stay
Guest
Ely
Help the guest take the next step, directly.
A guest, already checked in
Guest
Ely
The same conversation continues during the stay.
Illustrative conversations from ely.ph.
The job is to help a guest move forward using information the hotel approves, with people involved where it matters.
Ely tells guests it is an AI assistant and answers only from information the hotel approves.
The room information, policies and practical details that guests need to know.
A conversation that helps a guest find useful information in their own words.
A route towards direct booking, availability confirmation or the hotel team.
In the press
adobo Magazine ·
Read the piece“ely is a managed AI service, not a piece of software the hotel has to run. What a hotel buys is the outcome: the property promoted, guests answered, bookings made, not a login and a learning curve.”
Built here
Ely asks the same questions as our client work. What makes an answer useful, who owns the information and when should a person take over?
LOKAL · Sydney + Manila
Hand us the work. Take on more clients. Sydney and Manila, since 2017.