Lokal Labs / Ely
The hotel you can talk to.
Ely brings hotel knowledge, guest enquiries and the next step towards a direct booking into one conversation.
A product from LOKAL. Hotel waitlist open.
From Lokal Labs
ely
The hotel you can talk to.
A useful answer can be the start of a stay.
Ely connects a hotel’s knowledge with guest conversations and the next step towards a direct booking.
A guest, looking for tonight
Ely
Guest
Ely
A question becomes a direct-booking conversation.
A family, planning a stay
Guest
Ely
Help the guest take the next step, directly.
A guest, already checked in
Guest
Ely
The same conversation continues during the stay.
Illustrative conversations from ely.ph. The dates belong to the example.
A small question. A useful next step.
The job is to help a guest move forward using information the hotel approves, with people involved where it matters.
- 01
Start with the hotel.
The room information, policies and practical details that guests need to know.
- 02
Meet the question.
A conversation that helps a guest find useful information in their own words.
- 03
Make the handoff clear.
A route towards direct booking, availability confirmation or the hotel team.
Built here
A product with a practice behind it.
Ely asks the same questions as our client work. What makes an answer useful, who owns the information and when should a person take over?