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AI services for business

Find your way into useful AI.

You pick the workflow. We assess it, build it and train your people to run it.

Halftone illustration of the Chocolate Hills of Bohol stretching to the horizon, one hill in orange
Sydney and Manila · since 2017

The record behind the work

What AI services does LOKAL provide?

LOKAL provides AI readiness assessments, enablement, implementation and adoption, workflow automation, role-based training and AI search visibility.

Each starts with one workflow and a named owner.

Founder’s record · Uber APAC, 2019⁠–⁠26

Before LOKAL

Support automation built from zero.

Joshua Pielago built and led Uber’s APAC support-automation programme from 2019 to October 2024, then the AI Everyday programme across five APAC markets in 2025–26.

Tickets resolved without an agent, Oct 2024
74%
Where the programme started, 2019
3.24%
Employees trained, AI Everyday 2025–26
~4,000
Production bots from that programme
300+
Read the full credential line

Study · 2026

Research

Guests who arrive from AI assistants stay longer.

A channel comparison across roughly 2.5 million hotel sessions.

Engagement rate, AI-assistant referrals
85.2%
Engagement rate, organic search
77.3%

AI referrals were under 0.1% of sessions. Not a result of our work.

Read the research

Six ways we can help

From assessment through adoption.

Start with an assessment, a defined workflow or a team that needs support. Each service maps to a stage of the AI practice.

01

Start here · Assessment

The Blueprint

We inspect the work, data, tools, risk and people, then rank the workflows worth building and the gaps to close first.

See the scope
02

Organisation-wide · Enablement

The Program

Leaders aligned, workflows redesigned, managers and teams equipped, controls set, and the new behaviour measured.

See the scope
03

Systems · Applied AI

AI automation

Models, tools and your existing systems connected around one workflow, with exception handling and an accountable owner.

See the scope
04

Ongoing · Run

Run

Keep agreed AI workflows useful after launch with named ownership, review and ongoing management.

See the scope
05

Skills · Training

AI training and workshops

Role-based practice on your own work. One format inside the programme, not a substitute for operating change.

See the scope
06

Search · AI SEO

AI search visibility

Measure how your brand is named, cited and recommended, then improve the pages and signals that shape those answers.

See the scope

How it runs

From a plausible idea to normal work.

Every handoff produces something the next owner can inspect: a score, a decision, a working change or a repeated measure.

  1. 01

    Assess

    Find the work with a real owner, usable inputs, manageable risk and a result your business can recognise.

  2. 02

    Prioritise

    Choose a small first wave. Record what is ready, what needs a prerequisite and what should not become an AI project.

  3. 03

    Build and enable

    Implement the workflow, the human check, the guidance, the training and the manager rhythm together.

  4. 04

    Adopt and govern

    Measure use and output quality, handle exceptions and expand only after the operating pattern holds.

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Terms

Buy the next decision, not an undefined retainer.

The engagement and pricing method, written so you can inspect it before the first call.

Halftone illustration of a honeycomb with bees at work and a cluster of cells filled in orange

Fixed-scope assessment

One project fee, quoted after intake confirms the workflows, interviews, systems and review rounds.

Defined implementation

A project or staged scope tied to the approved workflow, integrations, review burden and acceptance checks.

Enablement cadence

A programme scope across leadership, workflows, managers, training and measurement. Expansion follows evidence.

Credentials

Who stands behind the work.

Claude Partner Network member. Claude Certified Architect, Foundations. Our founder participates in the OpenAI Champions Network.

AI work evidence

In good company

  • Aboitiz
  • ABS-CBN
  • Alino Hotel
  • Alveo
  • Aurora Subic
  • Awaken
  • Ayala Land
  • Bang & Olufsen
  • bulthaup
  • Casa Milano
  • Club Nalu
  • Coca-Cola
  • Costa Solana
  • Dedon
  • EssenceMediacom
  • Gaggenau
  • Great Deals
  • Harvest Hotel
  • Hospitality Innovators, Inc.
  • Hue Hotels and Resorts
  • Jollibee
  • JTI
  • Knoll
  • Minotti
  • Mobile Legends
  • Monde Nissin
  • P&G
  • Picasso Boutique Serviced Residences
  • PLDT
  • Power Mac Center
  • SMDC
  • The Belamy House
  • Uber
  • Unilab
  • WPP

Common questions

Before the first AI scope.

What AI services does LOKAL offer?

LOKAL provides AI readiness assessments, organisation-wide enablement, implementation and adoption, workflow automation, role-based training and AI search visibility. The services connect, but each has its own scope and decision point.

Is LOKAL an AI consulting firm?

Consulting is where we start: the assessment and the decision. It routes into a defined readiness, enablement, implementation or training scope, or concludes that no project is ready yet.

How are AI engagements priced?

Readiness is quoted as a fixed project after intake. Implementations are priced against the approved workflow, systems, review burden and rollout scope. Enablement programmes use an agreed workstream and cadence. Workshops are scoped by audience, format and company material.

Does LOKAL choose the AI tool?

We recommend tools after the workflow, security needs, data, user context and existing licences are understood. A platform preference is an input, but it does not decide the architecture by itself.

Can LOKAL train our team without an implementation?

Yes, when the team has a clear learning job and approved examples. For broader adoption, training works better beside a workflow, manager ownership and follow-up measurement.

What evidence can we see before we commit?

The founder’s Uber record and the published case studies and research, each with its period and scope stated. Ask for the case closest to your workflow in the consultation.

Start with the constraint

Which workflow is costing you time, quality or control?

Tell us what happens now, who owns the output and where the work breaks. We review the brief before proposing an assessment or implementation.

The brief

Enter your work email to continue.

We reply within one business day.